Hi, I'm just wondering if there's any ETA or any hint about the Background Face Filtering feature that you stated it would be in the upcoming update, in your announcement of Februrary 16 of this year:
Coming Soon: Background Face Filtering
We are already working on the next big leap: Intelligent Multi-Face Filtering.
In busy environments (offices, coffee shops), people walking in the background often trigger "Multiple Faces Detected" errors. The upcoming update will feature a smart depth-and-focus filter that ignores background passersby and locks exclusively onto the active user in the foreground. Stay tuned!
Thanks in advance.
Background Face Filtering ETA?
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Hello,
Thank you for reaching out, and welcome to the FACEIO support center. To answer your inquiry:
- The Background Face Filtering feature is already being implemented and released gradually across the FACEIO infrastructure. No action is required on your side as it is deployed automatically for your customers.
- The rollout is progressive because this feature affects the core face detection and session-capture pipeline, so we are deploying it carefully across processing nodes and validating behavior across different environments, devices, lighting conditions, and camera qualities.
- You may already notice improvements in some sessions, especially where the foreground user is clearly centered and background faces are less prominent. The full deployment will continue progressively until the feature is available across the entire platform.
- There is no fixed public ETA we can share at this stage, but the feature is actively in progress and being rolled out in phases.
Do let us know if you need further assistance.
