I have deleted all the face indexes from my app.
Failed deleting efbd0b4ca6bf40b88a91c3ee70fcec64fioa4e0c: {"status":404,"error":"Empty Application Index. Please enroll your first user before performing this API call."}
but now when trying to enroll it errors out with code 21... why is that if the face is destroyed?
Face Index Deletion Causing Enrollment Error 21
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Hello,
Your facial index is currently empty, which prevents the system from performing any authentication processes at this time. In order to authenticate users, you must first enroll new users into the system, as there are no existing facial profiles for the system to compare against.
To proceed, please follow the necessary steps to enroll new users into your application. Once you have successfully added at least one user profile to the index, the system will be capable of carrying out facial authentication as intended.