Hello Support Team,

I would like to request clarification regarding my account details and console metrics.

Account Details:

Public ID: fioa****

Alias: homegaurd

Status: Active

Plan: Starter Cloud

Issue Details:

In the console, the Total Indexed Faces count is showing 7.

I would like to know:

Is it possible to delete these indexed faces? If yes, please guide me on how to do so.

I am actively using face-based login, however the Total API Calls under the usage tab is still showing 0.

This API call count has been 0 since the beginning, and no changes are reflected despite usage.

Could you please help me understand:

Why the API call count is not increasing?

Whether face login activity should be reflected in API usage?

Any configuration or setup I might be missing?

Looking forward to your support.

Thank you.

Best regards,
Parshwa Padme