Hello. We have our application setup with FaceIO and AWS Rekognition.
When we delete a face ID from FaceIO using your API endpoints, the face is deleted from FaceIO but the data remains in AWS.
In order to delete them from AWS, we need the faceid from AWS but there doesn't seem to be a way to get that from your end other than directly going to AWS Rekognition and using list-faces function to get a full list of faces and finding the ones with the same faceIO ID as the externalimageid.
How do you suggest we handle situations like this where we need all data from a user deleted from both FaceIO and AWS?
Thank you!
How do you suggest we handle situations like this where we need all data from a user deleted from both FaceIO and AWS?
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✓ Accepted Solution
Hello,
Thank you for reaching out to the FACEIO support center. Regarding your inquiry:
We are currently awaiting the public release of the AWS Rekognition API for deleting user data from collections. Currently, only a private API is available, which we cannot utilize. In the interim, manual deletion of user information via the AWS console is required.
Do let us know if you need further assistance.
