is it possible to reset the password using FaceIO, or would another method be required for this?

Hello,

Thank you for reaching out, and welcome to the FACEIO support center. To answer your inquiry:

• You can easily reset or change the PIN code of a particular user via simple Rest API Call to the /setfacialidpincode API endpoint.

• The /setfacialidpincode API endpoint let you reset or change the PIN code linked to a particular user enrolled on your FACEIO application via its Facial ID. Take a look at the endpoint documentation at: https://faceio.net/rest-api#setfacialidpincode for additional information.

With Regards;