Hi FACEIO Support Team,

We are using FACEIO for an international trade fair registration and access control system developed in GeneXus. After our 2024 experience, we identified two critical friction points that we need to resolve for our upcoming 2026 event:

PIN Requirement: Many international attendees forget the security PIN they created during remote pre-enrollment. This causes significant delays at the fair's physical entrance.

Request: Is there a way to programmatically set a default PIN (e.g., "0000") for all users, or completely disable the PIN requirement for our application ID? We need the facial match to be the sole credential.

Enrollment Quality Control: Remote enrollment by users often results in poor data quality (bad lighting, angles), leading to validation failures at the gates.

Request: Does the current SDK allow us to enforce stricter "Liveness" or quality filters during the enroll() call? We want to ensure that the biometric template captured remotely is high-quality enough for professional scanning hardware.

Process Control: We need more granular control over the workflow. Is there a "Manager Mode" or an API configuration that allows us to override a failed face match if we manually verify the ID?

We are looking for the best technical approach to minimize friction at the entrance. If these features require a plan upgrade or a specific configuration on your backend, please let us know.

Best regards,
Edison Vaca, Expoflores