Hi Support Team,

We are using your product for an international event registration and access control system. After our experience, we identified two friction points that we need your assistance for:

PIN Requirement: Many attendees forget the security PIN they created during remote pre-enrollment. This causes significant delays at the event entrance.

Request: Is there a way to programmatically set a default PIN for all users, or completely disable the PIN requirement for our application ID? We need the facial match to be the sole credential.

Request: Does the current SDK allow us to enforce stricter "Liveness" or quality filters during the enroll() call? We want to ensure that the biometric template captured remotely is high-quality enough for professional scanning hardware.

Process Control: We need more granular control over the workflow. Is there a "Manager Mode" or an API configuration that allows us to override a failed face match if we manually verify the ID?

We are looking for the best technical approach to minimize friction at the entrance. If these features require a plan upgrade or a specific configuration on your backend, please let us know.

Best regards,