Good morning.
Our Android users are experiencing the attached error in Auth "Access to camera stream is denied"
Solve Android Camera Access Denied Error in Auth: Tips & Fixes
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Good morning,
Thank you for reaching out about the issue your Android users are experiencing with the error: "Access to camera stream is denied."
To resolve this, please ensure the following steps are taken:
-
Grant Camera Access: Make sure that your Android users allow camera access when prompted by their browser. Without this permission, FACEIO cannot access the device's camera.
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Secure Website Hosting: Verify that the website hosting FACEIO is fully SSL-encrypted with valid and functioning TLS certificates (HTTPS). This is crucial for ensuring both functionality and security.
For a seamless integration and troubleshooting, we recommend reviewing the following resources:
- Integration Guide: Step-by-step instructions to integrate FACEIO can be found here.
- NPM Package: Access and install the FACEIO JavaScript library via NPM here.
- Security Best Practices: Follow our best practices for securing your FACEIO implementation here.
Should the issue persist after verifying these steps, please don’t hesitate to reach out for further assistance.
