| PixLab  & FACEIO | Knowledge Sharing & Public Forums


Camera Access Permission Error

Asked
Modified
Viewed 32519 times
23

when I try to run the web page from my mobile it didn't request for camera access and alway
get this error " Access to your camera stream is denied"


Accepted Solution

36
Hello,
 
Thank you for reaching out, and welcome to the FACEIO support center. To answer your inquiry:
  • The error code you are getting is raised when the following condition are met:
    • Access to the Camera was denied by the end user.
    • Your mobile or web application does not have the Camera Access Permission set. Please set this permission in the appropriate permission file (eg. manifest.xml on Android).
    • The user's browser cannot access the underlying camera due to hardware error or OS permission/error
Let us know if you need further assistance,
Thank you.