Hello. We have our application setup with FaceIO and AWS Rekognition. When we delete a face ID from FaceIO using your API endpoints, the face is deleted from FaceIO but the data remains in AWS.
In order to delete them from AWS, we need the faceid...
Hello, for someone who forgets their password while using facial recognition, is it possible to reset the password using FaceIO, or would another method be required for this?...
Subject: Support Request: Issue with Content-Type Error
Dear Support Team,
I hope this message finds you well. I am writing to request assistance regarding an issue I am experiencing while attempting to use the setfacialidpincode API endpoint...
Hello, I'm getting a strange error where all my external scripts including Google fonts, FACEIO fio.js, and jQuery are all blocked therefore I cannot roll facial authentication to my users, nor execute any JavaScript.
Thanks for your answer, but I realy need to use the back camera of any phone or tablet (I will use android devices). The scenario I have is the following: People who are going to attend an event that we organize will be registered at the event and a...
I'm implementing faceio using the npm package. I have copied the boilerplate code and added my API key were appropriate. When I try enrolling a new user, I get an error code 10, "Request missing mandatory token(s)." When I examine the req...
Hi, I have disabled pin in the settings but even then it asks for pin during enrollment. and also sometimes during authentication. For better user experience I need to totally disable pin requirement. Is it possible ?...
I trust all is well. As the title says, we would like to prevent the same user from enrolling again and again on my FACEIO, facial recognition Application.
Kindly advise how we can configure the system to enable the facial recogni...