Hello. We have our application setup with FaceIO and AWS Rekognition.
When we delete a face ID from FaceIO using your API endpoints, the face is deleted from FaceIO but the data remains in AWS.

In order to delete them from AWS, we need the faceid...

I got error this error , "" 'fioErrCode' has already been declared (at fio.js:1:1) "" , whenever i refresh the page. can you tell me the reason...

I want to use it PAD Attack Features as i don't want any user to get enrolled or login using image or video or anything other than original face. ...

how can i integrate faceio with my react native app, it is a mobile app...

I want to try out the liveness and anti-deepfake features....

Hello, for someone who forgets their password while using facial recognition, is it possible to reset the password using FaceIO, or would another method be required for this?...

More detailed description

I have a page https://cececosmetica.com.au/face-scan
there is a button that p...

Subject: Support Request: Issue with Content-Type Error

Dear Support Team,

I hope this message finds you well. I am writing to request assistance regarding an issue I am experiencing while attempting to use the setfacialidpincode API endpoint...

Hello,
I'm getting a strange error where all my external scripts including Google fonts, FACEIO fio.js, and jQuery are all blocked therefore I cannot roll facial authentication to my users, nor execute any JavaScript.

I know this error is un...

I would like to upgrade my to plan to have access to more security options...

Thanks for your answer, but I realy need to use the back camera of any phone or tablet (I will use android devices).
The scenario I have is the following:
People who are going to attend an event that we organize will be registered at the event and a...

I'm implementing faceio using the npm package. I have copied the boilerplate code and added my API key were appropriate. When I try enrolling a new user, I get an error code 10, "Request missing mandatory token(s)." When I examine the req...

Hi, I have disabled pin in the settings but even then it asks for pin during enrollment. and also sometimes during authentication. For better user experience I need to totally disable pin requirement. Is it possible ?...

We are thrilled to announce the release of PixLab's groundbreaking eKYC Platform at: https://ekyc.pixlab.io powered by the DOCSCAN API endpo...

Hello Team,

I trust all is well. As the title says, we would like to prevent the same user from enrolling again and again on my FACEIO, facial recognition Application.

Kindly advise how we can configure the system to enable the facial recogni...

Hi,

We'd like to upgrade to the business plan,

Thanks, ...

Dear FaceIO team,

Thank you for your support on our integration journey with FaceIO service.

We however have some enquiries about your face indexing feature and they are as follows;

1. why is a user able to enroll multiple times with...

Hello,

I tried integrating fio.js on a React Native webview and it didn't request the camera access and I already have the camera request in manifest file.

Another thing is when I test the face io web app (your example) in chrome deskto...

When I hit the API, it gives a CORS origin error.

"Access to XMLHttpRequest at 'ht...

How to reduce timer which is displayed at the time of registration of face.
Instead of 30 Sec it should be 10 sec.

Thank you....