I want to try out the liveness and anti-deepfake features....

Hello, for someone who forgets their password while using facial recognition, is it possible to reset the password using FaceIO, or would another method be required for this?...

More detailed description

I have a page https://cececosmetica.com.au/face-scan
there is a button that p...

Subject: Support Request: Issue with Content-Type Error

Dear Support Team,

I hope this message finds you well. I am writing to request assistance regarding an issue I am experiencing while attempting to use the setfacialidpincode API endpoint...

Hello,
I'm getting a strange error where all my external scripts including Google fonts, FACEIO fio.js, and jQuery are all blocked therefore I cannot roll facial authentication to my users, nor execute any JavaScript.

I know this error is un...

I would like to upgrade my to plan to have access to more security options...

Thanks for your answer, but I realy need to use the back camera of any phone or tablet (I will use android devices).
The scenario I have is the following:
People who are going to attend an event that we organize will be registered at the event and a...

I'm implementing faceio using the npm package. I have copied the boilerplate code and added my API key were appropriate. When I try enrolling a new user, I get an error code 10, "Request missing mandatory token(s)." When I examine the req...

Hi, I have disabled pin in the settings but even then it asks for pin during enrollment. and also sometimes during authentication. For better user experience I need to totally disable pin requirement. Is it possible ?...

We are thrilled to announce the release of PixLab's groundbreaking eKYC Platform at: https://ekyc.pixlab.io powered by the DOCSCAN API endpo...

Hello Team,

I trust all is well. As the title says, we would like to prevent the same user from enrolling again and again on my FACEIO, facial recognition Application.

Kindly advise how we can configure the system to enable the facial recogni...

Hi,

We'd like to upgrade to the business plan,

Thanks, ...

Dear FaceIO team,

Thank you for your support on our integration journey with FaceIO service.

We however have some enquiries about your face indexing feature and they are as follows;

1. why is a user able to enroll multiple times with...

Hello,

I tried integrating fio.js on a React Native webview and it didn't request the camera access and I already have the camera request in manifest file.

Another thing is when I test the face io web app (your example) in chrome deskto...

When I hit the API, it gives a CORS origin error.

"Access to XMLHttpRequest at 'ht...

How to reduce timer which is displayed at the time of registration of face.
Instead of 30 Sec it should be 10 sec.

Thank you....

PixLab, a leading provider of AI-powered face authentication & Age Verification solutions, has recently released a new single shot livesness, face anti-spoofing, and deep-fake detector model for FACEIO.

This innovative model is designed to provi...

when I try to run the web page from my mobile it didn't request for camera access and alway
get this error " Access to your camera stream is denied"...

WWW-Authenticate header format
using "Bearer API_KEY" format result an 401 error
using "API_KEY" only format no issue
but according to

API

how to posible to get fiture Protect Against Deep-Fakes & Face Spoof Attempts During Authentication & Enrollment , may i know its really can recognize if it's photo or real face...