Hello,

Last week, I inquired about the status of the implementation of IDVerify but have yet to receive a response. I am once again asking the following:

Good morning, I read in the forum that there will soon be an opportunity to initiate use...

Hello,
We need to use APIs to enroll user images from our existing face recognition database. Kindly upgrade the plan to address this scenario.

Tony...

Good morning, I read in the forum that soon there will be the possibility to start user registration in KYC mode. I would like to know for which plans it will be available and from which date it can be implemented.

Regards....

I subscribed to the enterprise plan because, from what I read on the forum, it is the one that allows me to access the APIs to upload the user's image without having to do the enrollment through the JavaScript widget. My application requires facial re...

I know that FACEIO is getting very popular now. I'd like to discuss further any specific aspect of FACEIO's technology or security practices. Considering the security measures implemented by FACEIO, such as deepfake detection and unique PIN enfor...

Hello
Is it possible to add the facialID to my firebase database.
Regards
Thank you...

Please upgrade my plan
...

I have tried authenticating user with an image and you authenticated the user which should not happen, is this a issue on your side or something on our side?...

The system allows duplicate user enrollment, as per the documentation we are supposed to get 'fioErrCode.FACE_DUPLICATION' error.
Could you please let us know how to block duplicate user enrollment?...

Im trying to integrate in a native application. Im getting the EMPTY_ORIGIN error. How can I overcome this?
...

When try to do face capture in my react native app using faceio through webview my webview hangs/freezes I have tried many things and this issue delays my ability to complete the app in time, please kindly advice....

Hi,
We are integrating facio api to our website and we have added the business plan. We have updated our logo but it is showing on the left side of the Enrolling widget. Could you please Remove the FACEIO logo on the right and put our uploaded logo...

Hi,
I have changed the logo in customization but it is not reflecting in frontend side while user enrolling....

Hello FACEIO Support,

We are in the middle of integrating the FACEIO Widget on our Vue.js website, and we want to change the Face id layout design, as well as the logo and terms & conditions text while enrollment. How to do so?...

If i upgrade to STARTER package. How price will calculate. Based on the how many Face is Enrolled or every time face recognition?...

Hi,

I would really love to enable FaceIO for some of my customers, but before doing so I would like to ask you a couple of questions:
- How do you defend against an attacker who tries to stream a video calling your APIs directly?
- Do you curr...

Is there anyone who can help me get this code to work properly on a WIX site? I already placed the code on my site but it isn't functioning because I did not code it correctly. I am a new user. Thank you...

how to create authentication based on userdata payload? I want to compare the email filled in during the enroll() process with the email filled in during the authentication() process....

authenticate method locale attribute passed in zh or zh_ CN or auto cannot set the language to Chinese. Does @ faceio/fiojs not support Chinese...

I am loading the faceio enrolment widget in a webview but my webview freezes and hangs then give this error Ongoing operation timed out (eg, camera Access Permission, ToS Accept, Face not yet detected, Server Reply, etc.). And the said webview has been gi...