Hi FaceIO team! I wanted to integrate your widgets to my app, but wasn't able to find if widget can be shown in Russian language. If possible can we include one? I can assist you with translation. As a bonus, could we also add my native language - Kyr...

Im trying to call restartSession() on a failed login/registration. But it always returns a false boolean. I upgraded my plan because this is a feature that i need. But its not working.

Here is my code for handleLogin

const handleLogIn = async...

Hi I would like to ask for a follow up regarding the last support ticket i sent. The previous ticket i submitted was about the pin removal when authenticating the user, I already turned off the option in application requirements however the pin request is ...

Hello, I would like to disable the pin when authenticateUser, I disabled it in the application but it still keeps asking...

Hi, we want to upgrade our plan to get the widget customization feature, but we do not know if it fits our website's design or not. Is there any demo to test it?...

I want to delete a face id using console...

I want to upgrade to Enterprise...

Hello,

We have a need to migrate our existing collection of 64,000 images. Based on our last conversation with support, we understand that we need to upgrade to the enterprise plan to enroll these images and use them for facial matching. Can you ple...

Hi,
Can I remove the FACIO logo on my application?

I need to delete this.

Thank's...

Does this api has liveness detection?...

in which format should the t&c and the toc be
E.G: TXT, HTML, PHP, etc......

Hello,

Last week, I inquired about the status of the implementation of IDVerify but have yet to receive a response. I am once again asking the following:

Good morning, I read in the forum that there will soon be an opportunity to initiate use...

Hello,
We need to use APIs to enroll user images from our existing face recognition database. Kindly upgrade the plan to address this scenario.

Tony...

Good morning, I read in the forum that soon there will be the possibility to start user registration in KYC mode. I would like to know for which plans it will be available and from which date it can be implemented.

Regards....

I subscribed to the enterprise plan because, from what I read on the forum, it is the one that allows me to access the APIs to upload the user's image without having to do the enrollment through the JavaScript widget. My application requires facial re...

I know that FACEIO is getting very popular now. I'd like to discuss further any specific aspect of FACEIO's technology or security practices. Considering the security measures implemented by FACEIO, such as deepfake detection and unique PIN enfor...

Hello
Is it possible to add the facialID to my firebase database.
Regards
Thank you...

Please upgrade my plan
...

I have tried authenticating user with an image and you authenticated the user which should not happen, is this a issue on your side or something on our side?...

The system allows duplicate user enrollment, as per the documentation we are supposed to get 'fioErrCode.FACE_DUPLICATION' error.
Could you please let us know how to block duplicate user enrollment?...