Hi, I have disabled pin in the settings but even then it asks for pin during enrollment. and also sometimes during authentication. For better user experience I need to totally disable pin requirement. Is it possible ?...

We are thrilled to announce the release of PixLab's groundbreaking eKYC Platform at: https://ekyc.pixlab.io powered by the DOCSCAN API endpo...

Hello Team,

I trust all is well. As the title says, we would like to prevent the same user from enrolling again and again on my FACEIO, facial recognition Application.

Kindly advise how we can configure the system to enable the facial recogni...

Hi,

We'd like to upgrade to the business plan,

Thanks, ...

Dear FaceIO team,

Thank you for your support on our integration journey with FaceIO service.

We however have some enquiries about your face indexing feature and they are as follows;

1. why is a user able to enroll multiple times with...

Hello,

I tried integrating fio.js on a React Native webview and it didn't request the camera access and I already have the camera request in manifest file.

Another thing is when I test the face io web app (your example) in chrome deskto...

When I hit the API, it gives a CORS origin error.

"Access to XMLHttpRequest at 'ht...

How to reduce timer which is displayed at the time of registration of face.
Instead of 30 Sec it should be 10 sec.

Thank you....

PixLab, a leading provider of AI-powered face authentication & Age Verification solutions, has recently released a new single shot livesness, face anti-spoofing, and deep-fake detector model for FACEIO.

This innovative model is designed to provi...

when I try to run the web page from my mobile it didn't request for camera access and alway
get this error " Access to your camera stream is denied"...

WWW-Authenticate header format
using "Bearer API_KEY" format result an 401 error
using "API_KEY" only format no issue
but according to

API

I'm encountering a 401 Unauthorized error (code 10) when using an npm package. Despite providing the API key, the request is failing. I've confirmed this issue in both Next.js and React.js. ...

Enable this feature:
Protect Against Deep-Fakes & Face Spoof Attempts During Authentication & Enrollment
...

Hi FaceIO team! I wanted to integrate your widgets to my app, but wasn't able to find if widget can be shown in Russian language. If possible can we include one? I can assist you with translation. As a bonus, could we also add my native language - Kyr...

Im trying to call restartSession() on a failed login/registration. But it always returns a false boolean. I upgraded my plan because this is a feature that i need. But its not working.

Here is my code for handleLogin

const handleLogIn = async...

Hi I would like to ask for a follow up regarding the last support ticket i sent. The previous ticket i submitted was about the pin removal when authenticating the user, I already turned off the option in application requirements however the pin request is ...

Hello, I would like to disable the pin when authenticateUser, I disabled it in the application but it still keeps asking...

Hi, we want to upgrade our plan to get the widget customization feature, but we do not know if it fits our website's design or not. Is there any demo to test it?...

I want to delete a face id using console...

I want to upgrade to Enterprise...